At AKOE, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and make purchases from our store. By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

• Personal Information: When you place an order, subscribe to our newsletter, or contact us, we collect personal details such as your name, email address, shipping and billing address, phone number, and payment information.
• Non-Personal Information: We may collect non-personal information such as browser type, device type, IP address, and website usage statistics using cookies or similar technologies to enhance your browsing experience.

2. How We Use Your Information

We use your information for the following purposes:

• Order Processing: To process and fulfill your orders for products such as blankets, t-shirts, hoodies, covers, Halloween items, bags, rugs, dresses, yoga mats, bodysuits, sneakers, and tote bags.
• Communication: To send order updates, respond to inquiries, and send promotional emails (if you have opted in).
• Website Improvement: To analyze and improve our website’s performance, user experience, and services.
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our policies.

3. How We Share Your Information

We respect your privacy and do not sell, trade, or otherwise share your personal information with third parties, except in the following situations:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, or delivering orders.
• Legal Requirements: We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations or protect our rights.

4. Data Security

We take the security of your personal information seriously and implement various measures to protect it. However, please be aware that no method of online transmission or storage is completely secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website, track your activity, and collect usage information. You can modify your browser settings to refuse cookies; however, doing so may affect the functionality of our site.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt-out of receiving marketing communications.
• Request a copy of the personal data we hold about you.

If you would like to exercise any of these rights, please contact us at info@theluckyenoughstore.com.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our website following the changes signifies your acceptance of the updated policy.

8. Contact Us

If you have any questions or concerns about our Privacy Policy or the way we handle your personal information, please contact us at:

AKOE
Email: support@akoe.online.co.uk